The PlayStation Network is currently down. Many PS4 players are facing difficulty while logging in or creating an account. The problem is still unclear, but the professionals are trying to resolve the issue.
— Viktor Rutberg (@vrutberg) June 13, 2019
Moreover, it is affecting multiple functions which also includes account management, the PlayStation Store, and more. Even Sony tweeted on their official account about the logging issues. PlayStation Network also posted a notice, stating about the problem.
We’re aware that some users are experiencing issues logging into PSN. Thank you for your patience as we investigate: https://t.co/s026QGzJZr
— Ask PlayStation (@AskPlayStation) June 13, 2019
However, Sony has given some network troubleshooting tips that may assist the players to resolve the problems.
— TyRO_Domo (@TyRODomo) June 13, 2019
1. Check Your Internet Connection
Check whether you can connect to the internet from your location by using your personal computer. If you are unable to connect with the same network, then contact your Internet Service Provider for additional help for your internet connection.
We're currently experiencing higher than normal call volumes – you may experience delays when attempting to contact us for phone support. Thank you for your patience. For immediate self-help assistance, visit us at https://t.co/S5VubmYdm9.
— Ask PlayStation (@AskPlayStation) June 14, 2019
2. Wireless Specific Troubleshooting
Check whether you can connect to your wireless network with the help of your WPA or WEP security password. If you don’t know how to access your wireless modem, then you will have to contact the manufacturer of the wireless modem directly.
E3: The future is Streaming
— BSK Square FFVII (@BSKtheKing) June 13, 2019
3. Power Cycle Router
Unplug your PlayStation router and console from your power strip or room wall for 2 minutes. Then, plug it back again and power on your router to see if you are able to connect with the internet.
4. Internet is connected, but unable to connect with PlayStation Game Servers
If you are connected with your internet, but cannot connect with PlayStation game network or servers, then it can be a firewall problem. Check out The Geek Herald for more exciting updates.